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Job description

As a part of The Morning Star and Pottingers front of house team, you’ll demonstrate a keen interest in delivering an extraordinary level of customer service and sharing a great food experience with our customers. Your communication skills will be first class and you'll enjoy interacting with customers and work well within a team environment. As part of this role they will support the serving team in the day to day running of all aspects of a busy Belfast city centre café and deli. This role may include working on your own in quieter situations..

Responsibilities

• Assisting customers with all requirements by offering suggestions and demonstrating great product knowledge at all times.
• Providing an excellent experience to each customer who visits the café and ensuring that all customer needs are exceeded.
• Take orders and deliver them to the table accurately.
• Prepare and serve hot and cold beverages.
• Prepare and serve food items and sweet treats.
• Operate cash register and handle cash transactions accurately.
• Maintain cleanliness and organisation of the café counter area.
• Clear tables and ensure they are presentable for customers.
• Restock supplies and ensure inventory levels are sufficient.
• Adhere to all food safety and sanitation regulations.

Skills and Qualifications

Essential Skills

• Basic Math skills for cash handling and calculating prices and change.
• Creativity and a love for making great coffee and cold drinks.
• Ability to interact with all guests and ability to have fun and engage with customers.
• Organisational skills - using a daily check list and ensuring that the café is set up correctly and in a timely manner for opening each morning.
• Time management for processing orders efficiently.
• Communication and social skills for working within a team.

Desirable Skills

• Strong hospitality skills to provide exceptional customer service.
• Ability to multitask in a fast paced environment.
• Excellent communication and interpersonal skills.
• Basic use of till operation and cash handling.
• Knowledge of the food industry, including different types of beverages.

Further Information

The Employer is: THE MORNING STAR PUBLIC HOUSE LTD. Although this is a full-time temporary opportunity, hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer. Benefits: Company pension. Discounted or free food. Employee discount. Supplemental pay types. Bonus scheme. Loyalty bonus. Tips.

Application Information

JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 16-24 years old, unemployed, not in education or training and not in receipt of benefits phone 028 90726788.