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Job description

The candidate will perform administrative tasks, and provide support to co-workers and customers. The administrator will liaise with sales representatives from our current suppliers to source new products and services at a competitive price to meet revenue goals. The candidate will help organise internal processes to ensure the business runs efficiently by contributing innovative ideas to adjust internal company processes..

Responsibilities

• Responsible for overseeing daily operations in the café such as contacting suppliers, documenting invoices, updating staffing materials.
• Handle emails/telephone queries in relation to business from customers.
• Carries out administrative duties such as filing, typing, copying, binding, scanning etc.
• Planning meetings and taking detailed minutes.
• Processing invoices, tracking receipts, inputting expenses and other bookkeeping tasks.
• Endorse the employee handbook and ensure it is kept up-to-date.
• Prepare reports for management regarding café performance and customer feedback.
• Collaborate with the management team to implement policies and procedures.

Skills and Qualifications

Essential Skills

• Leadership: Ability to lead and motivate café staff, providing clear direction and support.
• Communication: Strong verbal and written communication skills to interact effectively with customers, staff, and suppliers.
• Organisational: Excellent organisational skills to manage schedules, inventory, and administrative tasks efficiently.
• Customer Service: A customer-focused approach, ensuring a positive experience for customers and addressing their needs professionally.
• Problem-Solving: Quick thinking and problem-solving skills to handle customer complaints, staffing issues, and operational challenges effectively.
• Teamwork: Ability to work collaboratively with other team members to achieve common goals.
• Financial Acumen: Basic understanding of financial principles, including cash handling, budgeting, and cost control.
• Attention to Detail: Meticulous attention to detail in monitoring inventory and ensuring accurate recording-keeping.
• Time Management: Effective time management skills to prioritize tasks and manage multiple responsibilities within a fast-paced environment.
• Adaptability: Flexibility to adapt to changing circumstances and willingness to take on new tasks and responsibilities when required.
• Computer Proficiency: Basic computer skills to handle tasks such as email communication, data entry, and using point-of-sales systems.

Further Information

The Employer is: CAFÉ MAUDS. Salary: Under 18 £6.40, 18-20 £8.60, 21 & over £11.44 per hour. Although this is a part-time temporary opportunity, hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer. The ideal candidate will be a problem solver who has excellent communication skills and impeccable attention for detail. An ability to multitask, manage complex schedules, and meet changing deadlines is essential to the position.

Application Information

JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 16-24 years old, unemployed, not in education or training and not in receipt of benefits phone 028 90726788.