Social Media & Visitor Experience Assistant


Job description

This is a visitor-focused role with the successful candidate delivering farm activities such as animal handling sessions, supervising play equipment and day-to-day tasks such as cleaning and maintenance. The role will also involve content creation for the visitor attractions social media channels. This varied role will involve: Social media content creation, social media marketing, use of social media applications, customer service, animal handling, verbal communication, working as part of a team and event delivery. This role would ideally suit candidates who are interested in developing their customer service skills, that are looking for a role that lets them enjoy the outdoors, working with a wide range of animals and delivering exceptional service to our customers of all ages. What we are looking for: If you've got great people skills, enjoy working outdoors and love animals then this could be the role for you. An interest in social media, photography and videography would be beneficial to help us capture and create some great images, videos and stories for our channels. We are looking for individuals who want to join a growing business and a team who are passionate about delivering an excellent experience to all visitors and maintain the highest levels of animal care. Ideal candidates will be energetic, sociable and outgoing with a positive outlook and great attention to detail..

Responsibilities

  • Delivering activities including animal handling sessions, quad/tractor rides (depending on age and driving experience) and supervising play equipment.
  • Passion for animals and working with children to create a fun, friendly, safe and educational experience.
  • Cleaning and maintenance including health and safety checks.
  • Animal care including feeding, cleaning enclosures and care of small and exotic species.
  • Event delivery - Assist in the set up and delivery.
  • Work in accordance with policies and procedures to ensure a safe environment for all.
  • Assist in capturing social media content and developing stories and posts for the farm's social media channels.

Skills and Qualifications

Essential Skills

  • Ability to work as part of a team, building good communication skills.
  • Great customer service skills, particularly with families and children.
  • Organisational and time management skills.
  • An interest in social media content creation.

Desirable Skills

  • Marketing and social media experience including use of programmes such as scheduling and creative software (e.g. Canva).
  • Driving licence.
  • Benefits: Paid lunch break, free/discounted food and free/discounted farm entry.

Further Information

The Employer is: THE ARK OPEN FARM Although this is a part-time temporary opportunity, hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 16-24 years old, unemployed, not in education or training and not in receipt of benefits phone 028 90726788.

Vacancy ID
1649456
Job Sector
Customer Service and Call Centre
Area
Co Down
Location
Newtownards - The Ark Open Farm
Salary
16/17 £6.40, 18/20yrs £8.60, 21 years or over £11.44 per hour
No. vacancies
1
Contract Type
Temporary
Weekly hours
25
Published date
08/04/2024
Closing date
20/05/2024
Worktime
7.5 hours per day approximately

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