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Job description

The post holder will provide a range of reception and administration support and will assist with the smooth running of the office..

Responsibilities

• To assist with telephone (both live calls and voicemail messages), dealing with routine, basic inquiries, forwarding calls to staff or their voicemails, and taking down and passing on messages or queries where necessary.
• To assist with the setting up of group activities, show participants to the room, sign-in forms and arrange refreshments.
• To assist with general reception (e.g. courier collections and deliveries, distributing post and welcoming visitors to the office).
• Administration duties.
• To register each participant/group to all activities, upload information to the database, monitor and review this information every quarterly, and inform the relevant members of staff on registration numbers.
• To contribute to scheduling and coordinating activities by registering participants, sign-in forms, evaluations and resources by maintaining room bookings.
• To assist with general office activities to include printing, filing and disposing of confidential information.
• Process new membership requests including entering new members' details in Salesforce and sending out new members' welcome letters/packs, and recruitment for new members, updating members' information on the organisation's website.

Skills and Qualifications

Essential Skills

• Using job specific IT programmes.
• Using databases.
• Updating website.
• Written and verbal communication skills.
• Customer service.
• Multitasking and prioritising.
• Familiarity with Microsoft Office.
• Problem-solving.
• Ability to work under pressure.
• Attention to detail.

Further Information

The Employer is: ABC COMMUNITY NETWORK. Salary: Under 18 £6.40, 18-20 £8.60, 21 & over £11.44 per hour. Although this is a part-time temporary opportunity, hours may be extended and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 16-24 years old, unemployed, not in education or training and not in receipt of benefits phone 028 90726788.