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Job description

The Employer is: FOCUS ON FAMILY. Reception - First point of contact for all visitors to Focus on Family - answering internal buzzer system so visitors can access building, answering queries, directing visitors to appropriate member of staff/room/service, taking messages, ensuring visitors use sign-in sheet, etc. Reception - answering all incoming telephone calls and redirecting to appropriate staff member or taking messages as required. Administration - supporting existing staff with IT tasks, paperwork, photocopying, etc as required. .

Responsibilities

• Being responsible for a friendly welcome to all visitors/telephone callers to Focus on Family.
• Ensuring all queries are dealt with effectively and courteously.
• Effective use of internal entry system.
• Effective use of internal telephone system.
• Support with IT and paperwork tasks.
• Photocopying.
• Other duties as required to support existing staff.

Skills and Qualifications

Essential Skills

• Must possess a friendly, welcoming attitude.
• Good communication skills and ability to relate to a wide range of people.
• Some ICT skills - understanding of use of Microsoft Word, email systems, etc.

Desirable Skills

• Some experience of using telephone transfer systems would be of benefit, though not essential as full training will be provided.

Further Information

The Employer is: FOCUS ON FAMILY. Although this is a part-time temporary opportunity, hours may be extended, and it could lead to a permanent position. The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO 16-24 YEAR OLDS. If you are on UC contact your Work Coach via your Journal. If you are in receipt of JSA, IS or ESA phone a Work Coach on 0300 200 7807. If you are 16-24 years old, unemployed, not in education or training and not in receipt of benefits phone 028 90726788.