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Job description

The post holder will be responsible for the leadership and supervision of a team of receptionists, ensuring all reception duties are performed effectively and to the required standard, meeting the objectives of the practice. To provide a high level degree of administrative and secretarial services to the Practice Manager and his/her clinical team. .

Responsibilities

• Support the practice manager with the day-to-day line management of reception staff, supporting staff development, providing guidance and direction and ensuring staff are up to date with mandatory training.
• To participate in the induction and training of new medical, administrative staff within the practice as required with regard to computer systems, medical terminology, and with the checking and correction of letters.

Skills and Qualifications

Essential Skills

• HNC/HND or equivalent/higher qualification in an administrative related field and 1 years experience working in a clerical / administrative role at Band 3 level or equivalent.
• Or: 4 GCSEs at Grades A-C including English Language or equivalent/higher qualification and 2 years experience working in a clerical / administrative role at band 3 level or equivalent.
• Or: a minimum of 3 years experience working in a clerical/administrative role at Band 3 level.

Further Information

Location: Mullaghbawn Surgery