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Job description

This post will involve the post holder working within the Community Stroke Team. The person appointed will be capable of working in team situations and have the ability to coordinate and plan. Good communication skills, both oral and written will be required in dealings with Trust staff at all levels, other organisations and agencies, and with patient/clients and the general public. They will develop and maintain good working relationships at all levels to ensure effective team working and to achieve organisational objectives..

Responsibilities

• Dealing with referrals via telephone from Gp s and other Health Care professionals such as Hospital Consultants, Medical staff and NIAS.
• Develop and maintain good communication during telephone calls and passing all appropriate information required on to the Doctor/ Medical staff within the team.
• Using Microsoft Excel to log referrals received to the service on to the referral database.

Skills and Qualifications

Essential Skills

• 5 GCSEs (Grades A-C) including English Language or equivalent or higher educational standard and 1 year administrative/ clerical experience: OR
• 3 years administrative/ clerical experience (experience should be in an office environment).
• In addition to one of the above: Experience in the use of Microsoft office packages including Excel and Word.
• Hold current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approved.

Desirable Skills

• Knowledge of filing systems.
• Ability to take minutes and organise team meetings.