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Job description

The post holder will be required to carry out any administrative duties required within the department. This will include word processing, general office duties and other responsibilities as outlined below .

Responsibilities

• Answer telephone and redirect call appropriately and deal with routine telephone enquiries from other organisations, agencies, Trust employees etc.
• Develop and maintain good communication during telephone calls and passing all appropriate information required on to the relevant staff.
• Develop and maintain an efficient filing system, ensuring confidentiality and security of documents

Skills and Qualifications

Essential Skills

• 5 GCSEs (Grades A-C) including English Language or equivalent or higher educational standard AND 1 year administrative / clerical experience OR
• NVQ Level 2 in Business Administration or equivalent or higher educational standard and 1 years administrative / clerical experience OR
• 3 years administrative / clerical experience. Administrative / Clerical experience is defined as experience in an office based environment to include diary management, dealing with enquiries.

Further Information

WHSCT.