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Job description

An exciting opportunity has arisen for a Payments assistant to join our dynamic and friendly team at Pivotal to facilitate the continual growth and expansion of the business. We are therefore looking to recruit people to join us at this exciting time for Pivotal. Working in a small cash team based in our Head Office at 38 Montgomery Road, Belfast, BT6 9HL, we require a payments assistant, reporting to the Department Manager. We require a payments assistant who will be-able to interpret and manipulate information and use that information to enhance our service to our customers..

Responsibilities

• Managing electronic payments and direct debits to ensure prompt and accurate payments to and from our customers.
• Reconciling bank accounts and customer payments to ensure everything balances.
• Keep our company databases and systems up to date and accurate, ensuring any changes are implemented.
• Tasks required to ensure the office runs smoothly which will include administrative duties as required to ensure a professional service is maintained and any other reasonable task detailed as requested by your Line Manager or more senior manager.

Skills and Qualifications

Essential Skills

• Confident in the use of Excel and other Office Software. You will be working with large datasets and creating bespoke reports for both internal and external customers.
• Good communicator and problem solver. Our customers range from big multi-site retailers to small local businesses. You will be able to liaise with our customers and our internal teams to effectively resolve queries and arrange specialist requests.