---

Job description

We are seeking to appoint an Operations Administrator for a thriving industry, one that continues to grow exponentially as the attractiveness and government legislation around electric vehicles continues to drive demand for more EV charging points the across the country. .

Responsibilities

• Promptly and professionally responding to customer inquiries.
• Effectively addressing customer concerns and working with internal teams to find solutions.
• Assist with customer ordering process.
• Basic technical support.
• Administration duties.

Skills and Qualifications

Essential Skills

• Proven experience in administration and customer service with strong communication and interpersonal skills.
• Skilled at analysing and resolving customer issues, can adapt to changes in a fast-paced environment.
• Comfortable using CRM software.
• Ability to work well with cross-functional teams with a genuine passion for helping customers and being able to empathise with their needs.
• Excellent organisational skills and can manage multiple tasks and priorities at once.

Desirable Skills

• Experience working within the EV Charging or renewables industries.

Further Information

Benefits include: Competitive Basic Salary Private Health Cover Company Pension Scheme Life Insurance 33 days per year (inclusive of public/bank holiday days) Opportunities for career progression Flexible working options.