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Job description

As a housing adviser with Housing Rights, you will help us work toward our vision of everyone having a home. You will do this by providing specialist advice, advocacy and representation on the core areas of: homelessness, housing debt, housing issues .

Responsibilities

• The provision of specialist advice, advocacy and representation on the core areas of homelessness, housing debt and housing issues.
• The provision of support to agencies through specialist training and information.
• Furthering the mission and aims of Housing Rights
• See recruitment pack

Skills and Qualifications

Essential Skills

• A minimum of 5 GCSEs at Grades A-C (or equivalent), to include English Language and Mathematics.
• Evidence of relevant qualification in relevant discipline e.g. Housing / law / advice
• At least 12 months full time (or equivalent part time) experience gained in providing telephone, written and face-to-face housing/debt advice to the public in a social welfare context.
• At least 12 months full time (or equivalent part time) experience providing advocacy and representation, in the context of handling a challenging caseload, ie beyond advice only/signposting/referrals.
• Demonstrated ability to see cases through to completion in accordance with organisational objectives.
• Demonstrated experience of achieving positive outcomes via legal/social security benefits/housing casework.
• Skills in the use of Microsoft Office applications (e.g. Teams, Outlook, Word).

Further Information

£29,258 - £29,859 per annum (pro rata if part time)