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Job description

As a clerical officer, you will be responsible for performing administrative tasks and providing clerical support across a range of administrative disciplines. Your role will involve assisting with a wide range of administrative functions, including data entry, record keeping, correspondence management, and other clerical duties as needed..

Responsibilities

• Undertaking general office administration including, filing, photocopying, scanning, sending mail and general clerical work.
• Management level support including administration and meeting preparation.
• Data input, processing invoices and other information through internal systems.
• Maintenance of accurate records and filing systems to effectively and efficiently manage information.
• Effective management of internal and external queries received verbally or in written format.
• Make full use of all office equipment to ensure that communication flows are effective at all times.
• Compile reports, papers, presentations, proposals, letters, memos or charts using Microsoft Office.
• Maintain confidentiality and handle sensitive information with discretion.
• Perform other duties as assigned by Line Manager to support the overall objectives of the department.
• Comply with and actively promote Waterways Ireland policies and procedures on all aspects of equality.
• Complete all training as required by Waterways Ireland within specified timeframes.

Skills and Qualifications

Essential Skills

• Experience of working in a fast-paced environment with multiple tasks and projects at hand.
• Experience of planning and organising workload with a commitment to high quality outcomes and attention to detail within required timescales.
• Proficient technical skills: Competent in the use of Microsoft Office packages, e.g. Word, Excel, PowerPoint.
• The ability to contribute as an effective team member and to support others.
• Demonstrate effective interpersonal and communication skills, including the ability to deal with internal /external customers verbally and in writing with confidence.
• The ability to adapt to a changing environment remaining calm under pressure.

Desirable Skills

• The ability to work with minimum supervision and use initiative to deliver service.