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Job description

Receptionist with dental nurse diploma (will consider hiring a trainee dental nurse/receptionist with willingness to complete dental nurse diploma in spare time alongside job role) to cover dental nurses during holidays, sickness or maternity leave. Attend and participate in practice meetings. Ensure the smooth running of reception. Take patient referrals by telephone, email or letter. Welcome patients in the waiting room and escort them to the surgery room. Answer and respond to telephone calls. Take payments from patients and log on the computer and account book. Ring and remind patients of their appointments. Let the dentist know when a patient has arrived. Maintain good relationships with referring dentists/dental surgeries. Ensure that a high standard of patient care is maintained at all times. Adhere to the cleaning rota, maintaining the reception, waiting room, bathroom and surgery areas. Adhere to practice policies. Maintain high standards of work practices. Recognise and assist with medical emergencies. Monitor and maintain stock control and order any missing items. Complete any filing. Check and maintain surgery policies and procedures. Undertake continual professional development. You may be required to carry out other duties as necessary for the efficient operation of the practice. .

Responsibilities

• Answer patients calls
• Admin duties
• Welcome patients when arrive and take payments
• Assist dentist in surgery when required
• Willingness to complete Dental Nurse Diploma in spare time alongside job

Skills and Qualifications

Essential Skills

• Fully flexible
• Works from own initiative
• Works well as part of a team
• GCSE Maths and English grade C and above
• Willingness to complete Dental Nurse Diploma in spare time alongside job

Desirable Skills

• Dental Nurse Diploma