Support Worker
Job description
As part of a team and in the spirit of the Methodist Mission values, provide effective 24-hour support to service users accessing accommodation and support services in a residential setting..
Responsibilities
- Ensure the referral and induction process for service users is undertaken in accordance with hostel procedures.
- Undertake an assessment of a service users needs and risk to ascertain intervention level required.
- Assist in developing focused outcome-based support plans to encourage service users toward independent living.
- Ensure the service user is involved in and consulted on all aspects of their support where possible.
- Make full use of available services and through liaison with relevant services such as the Social Security Agency, Housing Benefit Branch, NIHE.
- Ensure the needs of service users are effectively met promoting independence through support, development, and progression.
- The above should not be regarded as conclusive or definitive. It is a guideline within which the individual jobholder works and may be altered or amended to meet changing needs.
Skills and Qualifications
Essential Skills
- Essential Skills Level 2 Communication and Application of Number, or equivalent; Or NVQ Level 2 Health and Social Care, or equivalent; and a minimum 1 year's experience in a formal care/support role.
- Or, if the above qualifications are not held, applicants should be prepared to complete a relevant qualification within 12 months of appointment, and minimum 2 years experience in a formal care/support role.
- Proficient in the use of Microsoft Office applications.
- Effective communication and interpersonal skills.
- Ability and willingness to work to a rota that includes day shifts and waking night shifts, covering weekdays and weekends.
- Demonstrated understanding of issues affecting those who are homeless with multiple needs.
- Demonstrate knowledge of security, and health and safety issues within a hostel/shelter environment.
Desirable Skills
- Previous experience providing support in a residential setting.
- Knowledge of safeguarding adults (and children where appropriate) at risk.
- Full Driving Licence valid in the UK.
Further Information
Location: Men's Hostel, 19 A Crawford Square. Please email completed application form and monitoring forms to: hr.talent@nwmm.co.uk
- Vacancy ID
- 1652818
- Job ref.
- 2024SW/05
- Job Sector
- Carers and Support Workers
- Area
- Derry or Londonderry
- Location
- Derry/Londonderry
- Salary
- £12.38 per hour.
- No. vacancies
- 2
- Contract Type
- Permanent
- Weekly hours
- 42
- Published date
- 23/04/2024
- Closing date
- 31/05/2024
- Worktime
- Shift pattern/rota basis.