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Job description

Are you ready to step into the spotlight at The Playhouse? We're looking for a talented and organised individual to become the face of our renowned venue, ensuring audiences have unforgettable experiences at our events, shows, workshops, classes, and conferences. Our Visitor Experience Team ensures that everyone visiting, working and interacting with the organisation is warmly welcomed and receives the best possible experience. Led by the Visitor Experience Manager, the team provides a high level of administrative support across the areas of Visitor Experience and operations (including Front of House, Box office, Theatre and Venue Facilities) as well as Senior Managers. We are currently looking to appoint a new Visitor Experience Manager for cover maternity on a 12 month, full-time, temporary contract. .

Responsibilities

• Provide effective leadership and motivation to the Visitor Experience Team ensuring optimised performance. Overseeing the recruitment, induction, line support management and training of the wider Visitors Experience Team.
• Brief the team in, maintain and uphold The Playhouse Values and Behaviours, Working Together Principles and Code of Conduct.
• See website application link for role responsibilities

Skills and Qualifications

Essential Skills

• Theatre experience preferred, but is not essential if you have relevant transferable skills.
• See website application link for essential skills

Further Information

12 Month Maternity Cover - Full-time/Temporary