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Job description

As Office Administrator, you will be highly organised and detail-oriented. Previous experience working within a busy administrative role/office environment, with the ability to prioritise workload, ability to work on own initiative and effectively communicate with internal team, customers and Motability Operations..

Responsibilities

• General administrative support within the aftersales team
• Responding to queries and providing customer support via email and telephone
• Maintain and update customer records using CRM system
• Logistical planning, diary setting and appointment scheduling
• Ordering of parts for vehicle repairs

Skills and Qualifications

Essential Skills

• Proven experience in an administrative or office support role
• Strong IT skills, proficient in use of Microsoft Office Suite, Office 365
• Strong organisational skills with the ability to prioritise effectively
• Excellent telephone manner and communication skills
• Attention to detail and accuracy of data entry