Housing Customer Support Apprentice
Northern Ireland Housing Executive
Phone Number: 03448920900Email: recruit@nihe.gov.uk
Web: https://www.nihe.gov.uk/working-with-us/careers
Job description
As a Housing Customer Support Apprentice, you will be in a permanent role and supported to attain accredited qualifications. You will be supported to develop skills and gain experience to prepare you for a career in housing. You will be assigned to gain on-the-job experience in the delivery of frontline housing services to both tenants and customers seeking housing solutions. Your programme will include working out in the communities we serve and participating in shared learning activities. Please see employer website for full job details & person specification..
Responsibilities
- Understanding the needs of tenants, and customers
- Taking appropriate action, referring complex or other issues to other staff in line with agreed procedures or signposting to other organisations as directed
- Answering customer queries and supporting frontline housing service teams
Skills and Qualifications
Essential Skills
- Achieved a minimum of five GCSE qualifications grade C, including English & Mathematics or equivalent qualifications
- Vacancy ID
- 1654558
- Job ref.
- 2024-114
- Job Sector
- Apprenticeships
- Area
- All of Northern Ireland
- Location
- NI Various
- Salary
- £22,366 per annum
- No. vacancies
- 1
- Contract Type
- Permanent
- Weekly hours
- 37
- Published date
- 02/05/2024
- Closing date
- 23/05/2024
- Worktime
- 9am - 5pm to be confirmed