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Job description

FPS provides a range essential business services to HSC organisations, Primary care contractors & patients. We provide a wide range of services to support health professionals in NI and play a critical role in the payment of health professionals in the dental, pharmacy, GP and ophthalmic sectors. We work closely with both the HSCB and DOH to develop and implement new services and we are one of the few BSO departments with a direct customer inter-face with patients..

Responsibilities

• Provide high quality routine administrative support to individual departments ensuring the effective operation of systems and procedures.
• Assist in the administration and implementation of administrative systems within the departments.
• Manage the administration of the office ensuring a continual high standard of service is provided to all staff, customers, members of the public and suppliers.
• Effectively prepare reports, documents and proposals for senior staff within the department as well as supplying advice and assistance as required.

Skills and Qualifications

Essential Skills

• Five GCSEs (including GCSE English Language and GCSE Maths (Grades A - C) OR equivalent qualification to demonstrate literacy and numeracy OR Higher Qualification; OR
• 18 Months relevant experience; This experience should be within a general administrative environment. This setting should deal with processing, customer call handling and using Microsoft office applications (e.g. Excel, Outlook, Word, and Access).
• At least One Years Experience in the use of Windows based software e.g. Outlook, Word, Access and Excel.

Desirable Skills

• Demonstrable knowledge & experience of Family Practitioners Service computer systems or databases.