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Job description

Industrial Temps require a Key Account Manager for our client based in Belfast at our client's premises and also at our Belfast Head office. The successful candidate will be the main liaison for Industrial Temps and will be responsible for keeping Industrial Temps up to date with all matters relating to Temporary Workers engaged with our Client including all recruitment and admin duties associated with the role..

Responsibilities

• To maintain and develop the client relationship through excellent communication and account management
• To produce weekly timesheets from clocking reports
• To report on daily fulfilment and weekly & monthly performance
• To undertake factory tours and issue PPE as appropriate
• To set up Temporary Workers on Client clocking system
• To ensure daily fulfilment in line with weekly rota requirements including holiday cover

Skills and Qualifications

Essential Skills

• The ideal candidate will have previous experience working with both internal and external stakeholders preferably within a demanding, high pressurised manufacturing environment
• Proven experience providing a customer focused service that is clear, concise and accurate
• Be flexible
• Have excellent communication & organisational skills
• Have excellent interpersonal skills
• Understand the needs of the client to undertake the full responsibility of the day-to-day management of the client recruitment needs
• Self motivated and able to work with minimal direction
• Be a team player but can use their own initiative when required to take this position on and make it their own
• Be approachable and resourceful
• Have the ability to liaise with clients/stakeholders at all levels of the business
• Be keen to build excellent working relationships with both candidates and clients
• Be fluent in English (both written & spoken)
• Proficient using 365, Microsoft office i.e. Excel, PowerPoint, Word & Outlook
• Have a driving licence/access to a car

Desirable Skills

• Previous agency Account Management experience
• Rota management experience
• Previous experience working with a CRM and/or Time & Attendance system
• Proven ability to prioritise, multi task and work to tight deadlines

Further Information

Benefits: 31 holidays to increase to maximum 36 days during course of employment. Private medical (to include dental & optical). Stakeholder pension scheme. Uniform provided. Paid birthday. Opportunity for development. Industrial Temps is an equal opportunities employer.

Application Information

Please forward your CV detailing how you meet the criteria through to: Roisin.Thompson@industrialtemps.com before 4pm Wednesday 15th May 2024. Or go to: www.industrialtemps.com/job/key-account-manager-1