---

Job description

As part of a team provide effective 24-hour support to the clients accessing our services, i.e., hostels, family and remote support units. Ensure the needs of service users are effectively met through promoting independence through support, development and progression. Please see employer website for full job details & person specification..

Responsibilities

• Ensure the needs of service users are effectively met through promoting independence through support, development and progression.
• Provide support and advice to service users.
• Undertake an assessment of a service users needs and risk to ascertain intervention level required.
• Develop focused outcome-based support plans and risk management plans and monitor delivery.
• Liaise with external agencies where appropriate, to ensure co-ordination and integration of services, and maximise opportunities.
• Act as an advocate, providing support to and on behalf of clients; attend appeals or tribunals; liaise with GPs, other healthcare professionals, statutory and voluntary agencies.

Skills and Qualifications

Essential Skills

• Ability to demonstrate the core values of the Simon Community to include being trustworthy, non-judgemental and dedicated.
• IT skills - ability to use email, internet and databases to electronically record support work.
• NISCC Registered (or willing to become registered if appointed) and willing to be subject to Access NI checks. (Successful applicants must commence NISCC registration process prior to employment).

Desirable Skills

• Six months recent experience (either paid or voluntary) of directly supporting people with complex and multiple needs within a residential or community setting gained within the last three years.
• Experience of identifying support needs, including client specific risks and putting plans in place to support those needs.
• A Degree in Social Work or currently studying for a Degree in Social Work.

Further Information

Our values are fundamental to how we work with clients and each other. We are driven by our values of being non-judgmental, existing to support our clients and meet their needs, being trustworthy and focused on ending homelessness and being dedicated to the people we support.