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Job description

Mail Boxes Etc. is one of the world’s largest networks of retail-based service centers operating as a third-party service provider of shipping, logistics, printing and marketing solutions to small and medium enterprises and consumers. Through our network of people, we help businesses and private persons to improve their productivity by outsourcing those requirements and processes not corresponding to their core business. Headquartered in Milan, Italy, MBE Worldwide has under three distinct brands about 2,500 locations operating in 47 countries. People, Innovation and Talent are the core of our organization and we endeavor to commit to our people by providing exciting opportunities for development whilst ensuring we maintain a people focused culture, as we continue to expand. .

Responsibilities

• Receive, sort and place mail in mailboxes on a daily basis
• Customer Service
• Assisting the Store Manager
• Packing & Shipping parcels via the online system

Skills and Qualifications

Essential Skills

• Customer Service
• Flexible

Further Information

Salary - £26,500.00 per annum. Reporting to the Store Manager, you will: Receive, sort and place mail in mailboxes on a daily basis. Record sales on cash register and process credit card transactions. Receive and process packages for shipping, identifying most appropriate courier service. Provide packing services for shipping contents. Track documents and packages using manifest system and process claims. Present and sell all services through store displays, face-to-face and on the telephone. Work closely with approved suppliers to assist in maintaining stock orders and displays in the store Determine customer requirements for document and finishing services. Operate photocopy, printing and finishing services equipment Making simple adjustments to documents (where required) Identify customer needs for business cards, letterhead, leaflets and place orders with appropriate suppliers. Talk with customers to provide solutions to best serve their needs through cross-selling and up-selling. Talk with customers in order to provide leads for the store manager to take up. Efficiently and professionally serve the customers needs. Support the store manager in maintaining a high level of cleanliness and organisation around the store. Assist with Store Sales. Provide cover for the Manager in his/her absence when required. You will undertake other store activities as directed by the store manager and we reserve the right to vary or amend your duties and responsibilities at any time according to the needs of our business.