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Job description

To support the effective day to day running of the service. You will undertake daily reception and building management tasks, support service users in their transition into the service, to use the service effectively. You will support key workers to deliver bespoke personalised support plans to clients, including the delivery of activities. .

Responsibilities

• To be the first point of contact for service users, agencies, contractors, visitors etc. Ensuring a warm, professional, welcoming and engagement.
• Ensure the practical needs of our services users are met on a day to day basis. Where necessary, supporting service users with meal preparation, laundry and general upkeep of their living space.
• Ensuring service users records are being maintained.
• Assist case workers to meet the needs of service users in line with support plans and safety and wellbeing management plans i.e. undertakes activities identified by caseworkers that supports service users in meeting their personal goals.

Skills and Qualifications

Essential Skills

• 3 GCSEs A to C to include Maths and English or equivalent.
• 1 year paid relevant work experience or 2 years relevant volunteering experience.
• Good working knowledge of risk assessment and risk management processes.