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Job description

Castlehill is a supported temporary Accommodation service, based in Dungannon, with 22 self-catering apartments, including 6 apartments that are suitable for couples. The service also offers a range of communal areas that residents can access. The service offers 24/7 support, for homeless people aged 18 and over. The professionally trained team work to low threshold and harm reduction principles, meaning they support people in a flexible way that they can manage and offering them every assistance to plan and make more positive choices for their future..

Responsibilities

• To be the first point of contact for service users, agencies, contractors, visitors etc. Ensuring a warm, professional, welcoming and engagement
• Ensure the practical needs of our services users are met on a day to day basis. Where necessary, supporting service users with meal preparation, laundry and general upkeep of their living space.
• To provide colleagues with timely and accurate communication relating to service users.
• To ensure that Health and Safety standards are met within the service in accordance with Depauls Health and Safety policy and procedures.

Skills and Qualifications

Essential Skills

• 3 GCSEs A to C to include Maths and English or equivalent
• 1 year paid relevant work experience or 2 years relevant volunteering experience
• Good working knowledge of risk assessment and risk management processes