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Job description

This post will require you to undertake administration duties for North Coast Community Transport and to assist with the efficient running of the organisation. The nature of the post requires a flexible approach and the ability to exercise initiative and work well under pressure. The main responsibilities will be to undertake general office duties, including word-processing, spreadsheets, databases, photocopying, filing and mailing, maintain the records system, including taking transport bookings, receiving and recording of payments and issuing customer receipts. To make and receive telephone calls, fax and e-mail communications..

Responsibilities

• To undertake general office duties, including word-processing, spreadsheets, databases, photocopying, filing and mailing.
• To maintain the records system, including taking transport bookings, receiving and recording of payments and issuing customer receipts.
• To make and receive telephone calls, fax and e-mail communications.
• To providing administrative support to assist with the recruitment of staff and volunteers.
• To assist with the production of all materials for staff and volunteer training.
• To assist with the preparation of weekly schedules for drivers, collecting work sheets and the collation of statistical data.
• To schedule regular and general maintenance of all vehicles. To assist with publicity, open days, annual general meetings, displays and other events or meetings relating to North Coast Community Transport.
• To maintain supplies of stationary and other equipment. To undertake any other duties as may be required from time to time by the Transport Manager in line with the status of the post.

Skills and Qualifications

Essential Skills

• GCSE level or equivalent. Computer literate.
• A minimum of two years experience of office systems and procedures. An ability to work under pressure.
• Highly motivated with ability to use own initiative and meet targets and deadlines. Good interpersonal and communication skills (verbal and written).
• Ability to organise and prioritise bookings and understand scheduling. Commitment to equality of opportunity. Ability to work as part of a small team and ask for assistance if required.

Desirable Skills

• Experience of working with the voluntary/community sector.
• Knowledge and understanding of the needs of people with disabilities and those living in rural communities and a commitment to their equal rights.
• An understanding of and commitment to the values of North Coast Community Transport. Understand the value of Volunteering.