Riada Resourcing

Phone Number: 02870326600
Email: info@riadaresourcing.com
Web: www.riadaresourcing.com

Job description

NI Housing Executive is one of the largest housing bodies in the UK. Do you have experience in Housing Management and looking for a move to the Public Sector? Apply today to find out more. About the role: £16.37 per hour Monday to Friday 9.00 am - 5.00 pm Location: Castlereagh, Belfast Holidays: 35 days pro rata Duration: Temporary, ongoing Public Sector Please note closing date for this vacancy is 13th June 2025 - however you can register your interest for other upcoming vacancies by applying today

Responsibilities

• Tenancy termination & management of Housing Executive empty properties (voids).
• Tenancy management of existing and new tenancies and other tenure types existing within Housing Executive managed estates / properties.
• Dealing with transfer requests by tenants.
• Income collection and rent account management in respect of new, existing and outgoing tenants.
• Resolve estate management issues which could contribute to failed tenancies or estate decline.
• Responsible for planned maintenance and associated consultation, customer payments, organising, recording and monitoring associated decant and other arrangements for tenants as necessary.
• Act as the first point of contact in all matters relating to community involvement, community cohesion, and community safety.
• Liaison with the Housing Executive's leasehold unit regarding stakeholders within the patch.

Skills and Qualifications

Essential Skills

• Level 6 qualification (degree) with a minimum of 1 years relevant experience.
• OR Level 5 (BTEC Higher cert/diploma) qualification with 2 years relevant experience.
• OR Can demonstrate equivalent continuing professional development/experiential learning and 3 years relevant experience.
• Relevant experience is considered as experience in a customer support environment such as citizens advice, or social services.
• Ability to work with partners and develop professional relationships and networks across a wide range of services.
• Ability to deal with difficult and complex situations.
• IT/ Microsoft Office Proficiency: Intermediate.
• A full current driving licence and access to a form of transport.
• As part of the reference checking and vetting process for this position you will be requested to undertake a Basic AccessNI Disclosure. Having a criminal record will not necessarily be a bar to obtaining a position.