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Job description

Responsible to the relevant line manager for the undertaking of duties utilised in Waste Collection, Open Spaces and Streetscene (OSS) Services work to include areas such as streets, entries, parks, playing fields, landscaped areas, open spaces and waste facilities either individually or as part of a team. Ensure that all refuse and recyclable material is removed from household, industrial and commercial premises such as houses, shops, schools, business premises for appropriate disposal. Remove and transport priority waste to the designated transfer or disposal site. Ensure the segregation of waste to specified areas and locations for safe/special disposal eg fridge freezers and other items for recycling. Carry out priority cleansing duties that will enhance the appearance of the public realm such as street cleansing, land clearance, street washing, cleansing of street furniture, gum removal, graffiti removal, and fly poster removal or obliteration.

Responsibilities

• Safely collect and load all domestic, commercial waste and priority waste as identified by management, for transport to the designated transfer or disposal site. This includes the cleansing of priority waste as required.
• Undertake any inspection process required to ensure that materials presented for collection, recycling and composting are not contaminated by non-appropriate materials, this will include both pre and post emptying of the receptacle.
• Undertake appropriate measures to identify premises not adhering to proper procedures for presenting materials for recycling, for example, contamination, not suitably presented, not leaving out receptacle and inform the occupiers as required
• Undertake assessments of specific waste collections, collating required information and report problem areas to the call-centre and/or appropriate supervisor.
• Assist with any promotional activities designed to encourage the public to recycle, including personal contact with the public, leaflet drops, attachment of container stickers, etc and assist with any public survey work as required.
• Ensure that all operations are carried out with due regard to property and with minimum disturbance to members of the public, hence waste/recycling containers etc should be emptied and returned to their proper location undamaged.
• Ensure that work is carried out in an effective manner, ensuring that all spillages, residues, loose and bagged waste are cleaned up and work areas are left in a high standard of cleanliness on completion of operations.
• Report back accordingly to the appropriate line manager on completion of the day's route and to inform management of any unfinished work, access problems or problems encountered, report damaged containers, lifts or other equipment
• Safely collect, separate, load or store any segregated waste or street arisings as identified by management, for transport to the designated transfer/disposal site.
• Assist the mechanical sweepers as required by sweeping litter on footpaths into road channels.
• Cleanse pole mounted and freestanding litter bins, peg gullies for water drainage to the required standard.
• Start and finish at the appropriate location daily, to obtain and use keys for access to gates and buildings and operation of alarms as required, and undertake any cleansing, waste collection or gardening activities at any relevant location to the
• Maintain the orderly condition of grounds and buildings, that is, cleaning, moping, sweeping, hoeing, raking, mowing, edging, removal of litter and rubbish etc. and the movement of equipment and materials (tables, chairs and machinery).
• Issue tickets and collect moneys as required.
• Assist with the collation of any required data and records including the use of any computerised or manual data capture systems and to present any necessary reports as required.
• Maintain records and complete incident reports and any associated paperwork in connection with acts of vandalism or anti-social behaviour.
• Take part in all required service, departmental and corporate training activities as required and to provide on-the-job coaching and training to other employee's and work placements as required.
• Identify risks in the course of their duty and take the necessary remedial action.
• Assist vehicle and equipment drivers in the safe manoeuvring of the vehicle in the course of all duties.

Skills and Qualifications

Essential Skills

• At least one year's relevant experience in each of the following areas:
• a.) dealing with members of the public.
• b.) an awareness of health and safety issues, including the safe use of machinery and, or equipment OR including complying with correct PPE (Personal protective equipment) and manual handling.
• Communication skills: good basic handwriting and comprehension skills with the ability to complete standard forms clearly. Effective oral communication skills with the ability to listen to others, assimilate information and, where necessary.
• Customer care skills: good inter-personal skills with an awareness of the importance of providing excellent customer care and creating a good impression to enhance the reputation of the council when in contact with members of the general public.
• Team-working skills: the ability to work on own initiative and with others to contribute to the effective meeting of team objectives.
• Health and Safety awareness: an understanding of health and safety responsibilities in relation to self, other employees and members of the public in a high-risk working environment.