Northern Ireland Housing Executive

Phone Number: 03448920900
Email: recruit@nihe.gov.uk
Web: https://www.nihe.gov.uk/working-with-us/careers

Job description

To understand a customer’s circumstances, needs or query at the front counter, responding effectively.

Responsibilities

• Main duties will comprise the integrated areas of housing advice and assistance, (including housing benefit, accounts and arrears advice and assistance), tenancy sustainment, homeless prevention, etc.
• See candidate information pack for full details.

Skills and Qualifications

Essential Skills

• Hold a degree (Level 6) or equivalent and a minimum of 1 years’ experience in a customer support environment.
• See candidate information pack for full details.