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Job description

Purpose and Function of Post: To provide a high quality visitor service through the Council’s Visitor Information Centre by providing information and answering queries from visitors to the area and the general public, advising them on what to see and do, using local knowledge, along with independent research and printed reference sources. Please refer to job description for full specification.

Responsibilities

• To act as first point of contact for customers providing a comprehensive range of Bridewell and visitor information services to the public.
• Please refer to job description for full specification.

Skills and Qualifications

Essential Skills

• A minimum of 5 GCSEs Grades A-C or equivalent including English Language and a numeracy based subject.
• Please refer to job description for full specification.

Desirable Skills

• A recognised qualification GNVQ/NVQ/BTEC or 3rd level in tourism or related subject.
• Please refer to job description for full specification.

Further Information

Location: The Bridewell Tourist Information Centre. Wage: Scale 4 £13.69 - £14.60 gross per hour. Work time: As per Job Description.