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Job description

The successful candidate will assist the Response Maintenance Team with the day-to-day administration duties in a fast-paced environment. The role requires teamwork, good communication skills to ensure the team has adequate support and to assist in managing targets and workflows in a professional and efficient manner.

Responsibilities

• Manage email & telephone enquires both internal & from the public.
• Provide a professional level of customer service, telephone support for customer enquiries while always maintaining an efficient and pleasant manner.
• Look after and maintain your own specific contract effectively, meet deadlines, ensure tenants, management and contractors are kept up to date.
• Scheduling appointments, meetings, ensuring diaries are kept up to date.
• Maintaining accurate records.
• Provide support to the wider response maintenance team.

Skills and Qualifications

Essential Skills

• Previous administrative experience desirable, (not essential as full training will be given).
• Be able to demonstrate reliability, flexibility, and adaptability.
• Ability to work on own initiative, work accurately under pressure,
• Excellent computer knowledge including MS Office
• Strong planning & communication skills.
• The ability to work on your own and as part of a team.