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Job description

Job Purpose: The Organisational Development Advisor (ODA) is an integral member of the People & Organisational Development team, reporting directly to the Management Development Lead. This role encompasses the strategic planning, design, development, and delivery of all training programs unrelated to social work. Additionally, the Organisational Development Advisor is tasked with the oversight and management of essential non-social work training, including the preparation and presentation of update reports to the Strategic Leadership Team (SLT). Furthermore, the Organisational Development Advisor chairs the Wellbeing and Engagement Forum, Extern’s Wellbeing Committee. In this capacity, the Advisor leads the committee in designing and implementing initiatives aimed at promoting health and wellbeing throughout the Extern Group.

Responsibilities

• Collaborate with managers and colleagues to develop, implement, and refresh effective induction programs and materials.
• Design, deliver, and assess all essential training, unrelated to social work across the organisation.
• Prepare and deliver a comprehensive suite of People Management training to equip managers in areas such as performance management, and attendance management, ensuring alignment with legislation, internal policy, and best practices.
• Regularly review and update training materials to ensure they reflect the organisation's values and expectations. Evaluate feedback on training content and facilitation to enhance service delivery, sharing results with stakeholders.
• Organise, administer, facilitate, and set up training programs and events as required. Collaborate with the HR Team on change management programs and ad hoc workshops as needed.
• Act as a key stakeholder in the design, development, implementation, and maintenance of the Learning Management System (LMS). Raise support tickets for LMS-related issues and track resolution progress.
• Work with stakeholders to design and develop innovative training solutions and interventions based on organisational needs.
• Monitor and manage training attendance, highlighting areas of non-compliance in a timely manner. Provide timely and accurate reports on training completed and outstanding for the SLT, Board, and other stakeholders.
• Conduct an annual training needs analysis in partnership with Services Programme Managers and Heads of Department to identify and respond to organisational training and development needs.
• Budget Management Source and purchase cost-effective resources for service delivery. Comply with finance policies regarding the purchase of external training. Risk Management Adhere to Extern’s policies and procedures, ensuring compliance
• Identify and report any issues regarding training compliance that present a risk to the organisation. Comply with relevant safeguarding standards, both internal and external.
• Maintain high standards of professionalism in communication with all internal and external stakeholders. Act as the primary liaison with our learning management system provider and the Investors in People (IIP) organization.
• Develop and maintain appropriate professional relationships with colleagues, stakeholders, service users, students, and external training providers.
• Generate regular KPI reports regarding training compliance for the Strategic Leadership Team and the Board.
• Adhere to safeguarding procedures and comply with all relevant internal and external policies and standards at all times. Report safeguarding concerns promptly, in accordance with Extern's policy.
• Attend mandatory safeguarding training sessions to stay informed and compliant.
• Chair regular meetings of the Wellbeing and Engagement Forum, ensuring active participation and productive discussions.
• Design and implement a range of innovative and progressive wellbeing initiatives aimed at enhancing the physical, mental, and emotional health of all employees, bank workers, and volunteers
• Develop and deliver engagement programmes that foster a positive and inclusive workplace culture, promoting high levels of employee satisfaction and retention.
• Oversee the budget allocated for wellbeing and engagement activities, ensuring all expenditures are in line with financial policies and provide maximum value.
• Ensure that wellbeing and engagement initiatives are inclusive and effectively reach all populations within the organisation, including staff, bank workers, and volunteers.
• Regularly assess the effectiveness of wellbeing and engagement initiatives, using feedback and data to make continuous improvements Work closely with HR, the Strategic Leadership Team and other stakeholders to align wellbeing and engagement.
• Act as a champion for wellbeing resources and support services, encouraging their use and raising awareness across the organisation.
• Prepare and present regular reports on the progress and impact of wellbeing and engagement initiatives to senior management.
• Engage effectively in personal supervision with your line manager to support continuous professional development. Act as an ambassador for Extern, embodying the values and principles of the organisation at all times.
• Perform any other reasonable duties as requested by the organisation.

Skills and Qualifications

Essential Skills

• Degree qualification in a relevant subject e.g., Human Resource Management, Business Studies.
• At least 2 years training facilitation experience.
• Experience overseeing Learning Management Systems, including content creation and user administration.
• Proven ability to design and deliver bespoke training courses to support organisational need.
• Proficient in the use of IT, including a range of Microsoft applications such as Word, Teams, Excel, PowerPoint, Outlook and Sway.
• Excellent communication and training facilitation skills and the ability to effectively interact with a diverse range of stakeholders, internally and externally.
• Driving licence and access to a car with relevant motor insurance which allows you to use your vehicle in connection with your business to enable travel throughout Ireland and the UK and be willing to undertake occasional overnight stays away.

Desirable Skills

• A training qualification.
• Associate member of CIPD.
• Proven experience of implementing and developing wellbeing initiatives.
• Previous experience of coaching/mentoring individuals and groups

Further Information

Location - 3 McKinney Road, Mallusk, Newtownabbey