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Job description

If you’re passionate about travel, why not come and work at Travel Weekly’s Best Agency to Work For 2024?   Full-time   Competitive Salary & Unlimited Bonus Potential  At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development.

Responsibilities

• You will take an active part in working with our award-winning Learning & Development team throughout your journey.
• As a Foreign Exchange Consultant, your role is not limited to the trade of currency. You will play an active role in the operations of the branch and support your colleagues with administrative duties.
• You are responsible for the security of the bureau - minimising risk, mitigating errors and accurately reconciling cash.
• You will be responsible for stock levels of foreign currency.
• Increase the exposure of bureau and developing new business leads by using social media to promote offers and generate customer engagement.
• Your upselling skills will ensure a customer benefits from our foreign exchange services.
• You’re driven to achieve foreign exchange targets, including set KPI’s.
• You will ensure the effective daily operation of the bureau with the goal of profitability.

Skills and Qualifications

Essential Skills

• Ability in handling cash on a day-to-day basis.
• Organisational skills.
• You have a customer-focused approach to work towards and achieve individual sales targets.