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Job description

To provide administrative support to the Addiction Service in an efficient, effective and high quality manner. The post holder will be responsible for the coordination of their workload to meet the demands of the Team and for ensuring necessary follow up action and deadlines are met.

Responsibilities

• Provide administrative duties to the Addiction Service
• Prioritising and carrying out word-processing duties, typing reports, memos, letters, forms etc to a high standard, as required from manuscript, audio and notes using a word processing system or through digital dictation.
• Take appropriate action in relation to mail, telephone and other enquiries ensuring effective messaging and ‘bring forward’ systems are in place and necessary follow up action is taken.

Skills and Qualifications

Essential Skills

• 4 GCSEs to include English Language or equivalent AND 1 years’ administrative experience in an office environment to include the use of the Microsoft Office suite of packages
• Hold a current full driving licence which is valid for use in the UK and have access to a car on appointment. This criteria will be waived in the case of applicants whose disability prohibits driving but who have access to a form of transport approve

Desirable Skills

• Effective communication / interpersonal skills working across a range of sectors