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Job description

Receptionist (Job Ref: 25N/RECP) Randox Laboratories continues to develop disruptive innovations within the Diagnostics and Healthcare sector globally. We are proud to have been named the Number 1 company in Northern Ireland, for the second consecutive year in the Belfast Telegraph Top 100 Companies 2024. Our staff are at the heart of everything we do and achieve. We have a new opportunity for a Receptionist within our team based in Crumlin, NI. What does our reception team do? Our front desk staff covers a variety of responsibilities within Randox, offering excellent customer service to both our clients and customers, providing administrative support to wider teams such as payroll and some diary management for our senior stakeholders. Location: 55 Diamond Road, Crumlin, BT29 4QY. Contract Offered: Full-time, Permanent Working Hours: 40 hours per week, Monday to Friday. Various: 8-4:40/8:10-4:50/8:40-5:20/8:50-5:30. (Rota) What does the receptionist role involve? A varied role, responsible for the operation of our main switchboard, maintenance of the internal time management system, general meet and greet of different stakeholders including: Customers, Clients, Interviewees, as well as assisting other departments such as HR. Some of the main duties of the role include:

Responsibilities

• Operating the main telephone switch board.
• Leasing/connecting different stakeholders.
• Updating time management systems
• Administrative duties.
• Assisting wider departments such as HR.
• Booking meeting rooms.
• Diary Management.

Skills and Qualifications

Essential Skills

• GCSE level qualification within English and Maths.
• Ability to manage inbound calls.
• Effective communication skills: writing and listening.
• Eye for detail (inputting data)
• Good proficiency with everyday IT programs.
• Eligibility to work within the UK.

Desirable Skills

• Previous administration or receptionist experience
• Experience using/managing a switchboard.