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Job description

A Customer Service Assistant in one of our busy yards is a vital role of our branch as it ensures yard operations are carried out efficiently, effectively and above all else, safely, whilst encompassing our customer first culture. Within this role you will predominately be working in an outdoor environment serving customers and operating a range of forklift trucks preparing and loading orders.

Responsibilities

• Responsible for personal and workplace health and safety and observe regulations in relation to the Health and Safety at Work Act
• Working independently and as part of the team to serve customers face to face, and to be the best merchant within your local community
• Preparing orders for collection & delivery and ensuring sales documentation is completed. Loading and unloading vehicles both manually and with a forklift truck
• Making sure all goods inwards are checked and put away in the correct location. Maintain adequate branch stock levels and count accurately for/during stocktake

Skills and Qualifications

Essential Skills

• An approachable team player, with an ability to provide a high standard of customer service
• Willingness and aptitude to learn and have a basic level of literacy and numeracy

Desirable Skills

• In the circumstance where we receive a high number of applications, we reserve the right to apply the following enhanced criteria to facilitate shortlisting
• Have worked in a similar role/environment and/or prior FLT experience and licence

Further Information

Work Time: Branch opening hours are Mon - Thurs 07.30 - 17.00, Fri 07.30 - 16.00, Sat 08.00 - 12.00 and we are flexible to consider a variety of working hours/patterns to suit your needs. Our Yard Operatives deliver a level of high quality customer service though excellent product knowledge and advice. Generous annual leave scheme of 34 days per year pro rata including statutory holidays. Build your own benefits package and tailor to suit your needs with options to include high street discount vouchers and health checks. Competitive pension scheme and Life Assurance benefit. Enhanced Maternity Paternity and Adoption pay. Training opportunities development and career growth. Staff Discount from JP Corry Branches. Aviva Digicare plus. Bonus scheme opportunity for annual bonus. Access to Women In Business Membership. Volunteering and fundraising opportunities. High five staff reward and recognition scheme.