---

Job description

May have supervisory responsibilities for up to 5 members of staff or may organise and manage a specialised area of work. This generic job description is intended to provide an outline of the level of duties that the postholder will be expected to undertake across a number of functional areas within the HR & Corporate Services Directorate. Although the postholder may be assigned to a specific functional area on appointment in view of the nature of work the postholder may be required to undertake duties in other functional areas to cover peak periods of work or vacancies. Transformation of the HR&CS Directorate is well underway. We have already completed restructuring at all levels of our directorate and successfully digitised a number of our critical services including recruitment. Change programmes are on-going in relation to the digitisation of our core HR and payroll system and the NI Substitute Teachers Register. Successful candidates will have the opportunity to gain exposure to a range of HR transformation projects, technology and systems. This job description will be subject to review in light of changing circumstances and is not intended to be rigid and inflexible but should be regarded as providing guidelines within which the individual works. Other duties of a similar nature and appropriate to the grade may be assigned from time to time.

Responsibilities

• Supervise the work of staff to ensure effective service delivery in an assigned area of HR activity.
• Plan, organise and prioritise work to ensure timely completion of tasks and deadlines met.
• Assist in the delivery of human resources services in a specific functional area to include, resourcing, pay and terms of conditions, and employee relations.
• Provide general and specific advice, guidance and support to schools, line managers and staff on a range of issues including interpretation of EA policies and procedures, human resources policies and procedures, terms and conditions of service.

Skills and Qualifications

Essential Skills

• Hold a minimum of five GCSE passes (Grades A - C) or equivalent or higher examination qualifications and have a minimum of one year’s experience in an administrative or customer service role.
• OR Have a minimum of three years’ experience in an administrative or customer service role.
• Knowledge of Information Technology systems for example Microsoft Office Suite, MS SharePoint or Taleo (or similar on-line recruitment system), Resourcelink (or similar HR system).

Desirable Skills

• Hold further relevant qualifications and/or have experience in the supervision of staff.

Further Information

Primary Location: Dundonald-Dundonald Office Other Locations : Belfast-Belfast Office, Armagh-Armagh Office, Ballymena-Ballee Centre and Omagh-Omagh Office A full list of responsibilities, essential and desirable skills can be found on the Education Authority website. The Education Authority is an equal opportunities employer.