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Job description

Libraries NI is seeking to recruit a motivated and reliable Branch Library Manager based in Whiterock Library. This is a temporary role supporting the provision of library resources and library services to our customers. Libraries NI is responsible for the provision and delivery of a public library service in Northern Ireland, connecting people with information, ideas and experiences. Our values are Caring, Responsive and Accountable strengthening a culture that is inclusive, engaging, supportive and provides opportunities for our staff to advance their career and deliver excellent customer focused services. This post is temporary, subject to review, pending the organisational and structure review and dependant on business need. Please note, these posts are for a period of six months and may be extended, made permanent or ended for any valid reason. We are an equal opportunities employer. We welcome applications from all suitably qualified persons. All appointments will be made on merit. Where a competition identifies more appointable candidates than there are available vacancies, a Reserve List may be created in order of suitability for further appointments within Libraries NI. This may be used for up to 12 months to fill the same or like vacancies with a similar job description and personnel specification and on the same salary scale, normally within the same location/department without further testing of merit. Further details are available from the Libraries NI website by clicking the APPLY NOW button, by telephone: (028) 3839 9458 or email: HR.Recruit@librariesni.org.uk

Responsibilities

• Core services to clients: Ensure that all services are provided to consistently high standards and comply with current library policy and procedures
• Staff Management: Manage, supervise and appraise the senior library assistant/s, library assistants and ancillary staff at the service point
• Premises and Administration: Ensure the routine maintenance of library premises, maintain files and records as required and refer any problems which cannot be dealt with locally to the appropriate officer

Skills and Qualifications

Essential Skills

• A minimum of two GCE A levels OR equivalent or higher qualification PLUS a minimum of two years’ experience working with the public in a customer focused environment within the last five years
• OR a minimum of three years’ experience, working with the public in a customer focused environment within the last six years
• Experience of contributing to the promotion and delivery of front line customer services to a diverse range of people
• Experience of using current Information Communication Technology (ICT) systems/applications in a work context
• Experience of working in partnership OR collaboration with internal and/or external customers
• Experience of working effectively within a team environment to meet organisational goals/objectives
• Ability to work a mix of mornings, afternoons, evenings and weekends, both at base and in other service points as required to support business need
• Have no criminal record which would prevent working with children and/or adults at risk

Desirable Skills

• Experience of managing staff
• Experience of working in a public, academic or specialist library

Further Information

Location: Whiterock Library. Terms and Conditions of employment are National Joint Council for local government and successful post holders will have access to: Minimum 23 days annual leave plus 12 statutory holidays; Local Government Pension Scheme and benefits; Occupational Sick Pay Scheme; Occupational Health Services; Access to Private Health Care Schemes; Health and Wellbeing Employee Assistance Provision; Learning and Development opportunities; Enhanced Maternity/Adoption and Paternity Leave; Flexible Working / Work Life Balance; Career Break scheme. The closing date for applications is Sunday 27 July 2025 at 11:59pm.