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Job description

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Lektronix is a Rockwell Automation Business, a complete solutions provider for industrial automation needs. Providing the very best in technical excellence and customer service from anywhere in the world. We invest and develop within the market. We are looking for Customer Care Representative for our Newry office.

Responsibilities

• Maintain our current customers and support the external salesperson in their role in adding to our customers.
• Development of existing customer relationships will also be important to make sure that clients use Lektronix for all their spares and repairs needs.
• You will deal with incoming enquiries and updating the customers with the progress of their ongoing jobs.

Skills and Qualifications

Essential Skills

• Fluency in both English and French.

Further Information

Optional hybrid working model once trained, 3 days office and x2 days remote. Free on-site parking Experience working for a Fortune 500 company Monthly paid sales commission Branded clothing Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees Company volunteer and donation matching program. Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalised wellbeing programs through our OnTrack program On-demand digital course library for professional development Plus, other attractive local benefits