Head of HB Support Services


Job description

The Head of HB Support Services leads and oversees a number of strands relating to a range of Housing Benefit support functions including HB Policy, Systems, Owner-Occupiers, Recovery, Audit & Projects. The postholder will undertake a key role within the Housing Benefit senior management team, reporting to the Assistant Director.

Responsibilities

  • To lead and support in the delivery of key Business Plan priorities as determined by the Corporate Plan.
  • To support the Assistant Director of Housing Benefit in the development of HB strategy.
  • To work in collaboration with the Housing Benefit Area Managers, including the development and sharing of best practice.
  • To report to the Assistant Director of Housing Benefit on the overall performance of the Housing Benefit teams within their business area.

Skills and Qualifications

Essential Skills

  • Possess a degree level qualification or equivalent (Level 6) qualification and 3 years relevant experience OR
  • Can demonstrate equivalent continuing professional development/experiential learning and at least 5 years’ experience working within Housing Benefit, Grants, Supporting People, social housing, or other Social Security related benefit function.

Further Information

For full list of responsibilities, essential & desirable skills, please see Candidate Information Pack on employer's website by following the Apply Direct button.

Vacancy ID
1731304
Job ref.
2025-148
Job Sector
Business, Policy and Projects
Area
Belfast
Location
Belfast, 2 Adelaide Street
Salary
£51,802- £61,609 per annum
No. vacancies
1
Contract Type
Permanent
Weekly hours
37
Published date
28/08/2025
Closing date
11/09/2025
Worktime
9am - 5pm, Days to be confirmed.

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