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Job description

Our restaurants and event suites are busy, fast-paced environments. As Food & Beverage Assistant, your main job will be to welcome and serve all our guests ensuring they enjoy their dining experience. Please see employer website for full job details & person specification.

Responsibilities

• Welcoming all guests to the restaurant.
• With training, have full and complete knowledge of all food/beverage and wine menus enabling you to help with any guest queries.
• Present menus, take orders, and serve food and beverage professionally and efficiently ensuring our guests have everything they need.
• Cleaning and resetting tables and keeping all areas of the restaurant neat and tidy.
• Using the restaurant till systems to place orders and process customer payments correctly.
• Carrying out daily duties as required by the restaurant management team.
• Directing any guest complaints to the Restaurant Manager.
• Ensuring that your knowledge of the Resort and facilities is up to date in order to upsell to guests if the opportunity arises.
• Making sure your personal appearance and uniform are in line with the required Resort standards at all times.
• Observe all Company and Statutory Fire, Health, Safety, and Hygiene Regulations.
• Attend any training that has been set up to aid your personal development.

Skills and Qualifications

Essential Skills

• Have a least 1 year of previous waiting experience.
• Be an excellent team player.
• Have an interest in the hospitality industry, great food, and delivering great service.
• Have a flexible approach to working shift patterns and be available to work evenings and weekends.
• Have strong communication skills and be able to multi-task.
• Able to demonstrate a sense of pride in the delivery of high standards of presentation and the Galgorm Collection brand.

Desirable Skills

• Barista trained.

Further Information

All of our Food and Beverage Managers & Supervisors started as F&B Assistants at one time so we always offer the opportunity to progress. You will be encouraged to improve and maximise your potential and we will support you along the way.