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Job description

At Hays Travel we put people at the heart of everything we do, that extends to our customers and colleagues alike. As the UK’s largest independent travel agency, we welcome new ideas, foster innovative thinking and encourage career development. Not only are we dream holiday makers, we are also passionate about living and breathing our SMILE values. As a Travel Consultant, it’s your outstanding customer service skills and extensive destination knowledge that keep our customers returning. In this role, you will create and sell incredible holidays around the globe, taking full ownership of your customers’ journeys from the initial enquiry all the way to their warm welcome back. We believe that booking a holiday should be just as enjoyable as the adventure itself! We take our targets seriously, and we have fun with them! If you’ve got a competitive streak and want those uncapped bonuses that are always up for grabs, your monthly and daily targets will be your guiding lights. You trust your knowledge and instincts on booking holidays. While you can take in the customers’ suggestions, do not hesitate to offer experiences that you think will blow them away.

Responsibilities

• Selling holidays
• Customer service
• Attracting new customers

Skills and Qualifications

Essential Skills

• You have at least 1 years’ experience as a Travel Consultant with exceptional customer service & communication skills.
• You’re a driven team player and you want to achieve your own targets as well as contribute to the growth of the business
• You’ve got an understanding of social media and will use it to promote offers, generate sales leads and boost customer engagement

Further Information

If you do not have 1 years’ experience of working in a travel agency, then please check out our New to Travel Programme which is a fantastic way to join Hays Travel as a colleague who trains to become a Travel Consultant, see: https://careers.haystravel.co.uk/new-to-travel or alternatively to find out about our Foreign Exchange positions please visit https://jobs.haystravel.co.uk/jobs/foreign-exchange?source=careers.haystravel.co.uk