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Job description

Choice is seeking to recruit Housing Officers for both fixed patches and Peripatetic roles to provide an efficient, responsive and excellent customer focused Housing Management Service to its customers. To be successful, you will need to have comprehensive knowledge and experience of delivering housing management services and have a proven track record of successfully managing Arrears, Allocations, Voids and Anti-Social Behaviour.

Responsibilities

• Successfully managing Arrears, Allocations, Voids and Anti-Social Behaviour.
• Provide an efficient, responsive and excellent customer focused Housing Management Service to its customers.

Skills and Qualifications

Essential Skills

• Working knowledge of the rules of the Housing Selection Scheme; to include allocation of properties, assessment of transfer applications, assignments, mutual exchanges etc.
• Experience of Microsoft Office programmes including Excel and Word.
• Must have UK full driving licence and have vehicle available for daily business use.

Desirable Skills

• Experience in using HMS (or an equivalent Housing Waiting list system)
• One years’ experience (within the last 5 years) of staff / team management.