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Job description

We are seeking a Receptionist / Admin Support to join our expanding team based in Belfast. The role will require excellent communication, organisational, customer service and people skills with the ability to work in partnership across a number of departments.

Responsibilities

• To act as the initial point of contract for any visitors or telephone enquires.
• Operate the switchboard, redirecting calls appropriately and taking / relaying accurate verbal and written messages.
• To develop and maintain processes and procedure within the reception area.
• To carry out the day to day administration of the front office, including answering telephones, emails and running an appointment diary.
• To answer queries from work seekers.
• Assist other administrative staff with overflow of work, including word processing, data entry and internet research tasks.
• To liaise with other departments with reference to ordering stationary.
• To assist with ad-hoc projects, campaigns and assignments as required, taking a proactive approach to time management.

Skills and Qualifications

Essential Skills

• Excellent oral and written communication skills.
• Excellent customer service delivery.
• Attention to detail.
• Ability to work to deadlines.
• Excellent IT Skills Outlook, Word, Excel and Databases.
• Ability to work on own initiative.
• Flexible.

Desirable Skills

• Previous experience working in a busy multi lingual reception area.
• Previous experience working with CRM systems.
• Bi-lingual to include fluent English.

Further Information

If you are interested in this position and meet the above criteria please forward your CV to Roisin Thompson by 4pm Friday 26th September 2025. Industrial Temps is an Equal Opportunities Employer.