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Job description

At Oasis Retail Services, we pride ourselves on delivering a high-quality, entertaining, and secure gaming environment for our customers. With over 150 employees across the region, we are Northern Ireland’s most trusted name in adult gaming centres, and we’re still growing. We’re currently seeking an Arcade Supervisor to join one of our vibrant branches. If you’re a confident, customer-focused supervisor with experience in a customer service environment, this could be the opportunity for you. As Arcade Supervisor, you'll take full responsibility for the running of your shifts. You’ll monitor the arcade, drive customer satisfaction, and ensure a high standard of presentation and performance.

Responsibilities

• Key holder duties and responsibilities.
• Ensuring the smooth running of the Branch.
• Ensure high standards of service and hospitality are always delivered to all customers.
• Ensuring Company policies and procedures are adhered to.
• Generally working within your allocated branch, although there may be requirements to cover in other Oasis Branches.
• Weekend and public holiday cover required.
• Ensure accurate cash handling and completion of paperwork.

Skills and Qualifications

Essential Skills

• GCSE Maths D or above (or equivalent).
• GCSE English D or above (or equivalent).
• 1 year customer service experience.
• 1 year cash handling experience.
• 1 year key holding experience.

Desirable Skills

• Hospitality experience.
• Night work experience.

Further Information

We invest in our people as much as we do in our machines. When you work with Oasis, you’ll enjoy: Attendance bonus An extra day off for your birthday Company sick pay Free evening meal on shift Employee of the Month scheme Company pension scheme Opportunities for progression Full training & development Job security and long-term stability