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Job description

We are currently recruiting for a highly organised and motivated Area Support Manager to oversee and manage the cleaning operations. The Area Support Manager will be responsible for ensuring the cleanliness, hygiene, and overall appearance of facilities in their area and report to the Cleaning Area Manager. This role involves strategic planning, team management and continuous improvement to uphold the highest standards of cleanliness and sanitation, reflected in audit and KPI results, within budget.

Responsibilities

• Coordinate and manage cleaning staff to optimise efficiency and productivity.
• Monitor and manage inventory of cleaning supplies, equipment, and materials including repairs and maintenance of equipment.
• Recruit, coach and mentor cleaning personnel, including In Store Cleaning Managers or Supervisors, to ensure a safe working environment and optimum results.
• Motivate and lead the cleaning team to achieve performance targets and goals with consistent achievement of audit, KPI standards and client satisfaction.
• Conduct all performance management requirements and provide constructive feedback, reward & recognition in adherence with company policy.
• Implement induction & training programs for Health & Safety compliance and continuous improvement at all levels.
• Build client relationships to understand their specific cleaning requirements and delivery of these within the service level agreement and cost model.
• Provide regular updates on cleaning operations, address client concerns, and ensure client satisfaction.
• Manage cleaning materials, equipment and labour to achieve budget targets.

Skills and Qualifications

Essential Skills

• Flexibility and willingness to adapt to meet customer or business needs.
• Ability to travel from store to store as required to meet the needs of the business (Full UK Driving Licence required).

Desirable Skills

• Previous experience in similar role will be beneficial.

Further Information

To apply please send your CV to helen.oneill@ocs.com or apply via link https://jobs.ocs.com/vacancies/44721/area-support-manager.html Base is in Belfast.