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Job description

You will work in a busy finance department with a public sector organisation.

Responsibilities

• Processing customer and third-party transactions in accordance with policies and procedures while adhering to defined timescales.
• Performing debt collection activities.
• Monitoring customer and suspense accounts to ensure the debtors’ ledger is an accurate reflection of outstanding debt.
• Assist in the resolution of escalated issues.
• Review income reports identifying discrepancies and variances and communicate related issues to the Team Leader.

Skills and Qualifications

Essential Skills

• Knowledge and experience in the use of information technology to include Microsoft Office.
• Ability to use your own initiative and work independently or as part of a team to ensure that performance targets and objectives are met.
• Ability to prioritise work to achieve set deadlines.
• Effective communication skills, orally, written and electronically.
• No previous experience in a similar role is required, as training will be provided.