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Job description

Bar Assistants are an integral part of the theatre’s Front of House Team, and with four wonderful bar areas for panto customers to enjoy, they are key to the overall theatre experience. Promote and encourage customers to utilise the interval order service and prepare and process these orders. A full job description and further information about the role is included in the Candidate Information Pack which is available on the employer website.

Responsibilities

• Promote and encourage customers to utilise the interval order service and prepare and process these orders
• Ensure bar areas, kitchens and storage areas are clean, tidy and well presented at all times and complete service checklists
• Ensure bar areas are fully stocked at the start and end of each shift and stock is replenished as and when required
• Be knowledgeable about the Theatre’s bars and food products and upsell when possible
• Provide a bar and waiting service for the Theatre’s events and functions

Skills and Qualifications

Essential Skills

• A minimum of six months’ recent paid work experience as a bar tender in a busy customer service/hospitality environment
• Experience of delivering sales, accurate cash-handling and till transactions in a busy customer environment
• Must be at least 18 years of age to comply with the Theatre’s legal requirements
• Excellent interpersonal and communication skills and the demonstrable commitment to providing an exemplary level of customer service
• Good numeracy/mental arithmetic skills to enable accurate cash handling
• Ability to work as part of a team and support colleagues

Further Information

Work Time: Minimum of five 3.5 hour shifts across the week including afternoons Tuesday - Saturday.