Northern Ireland Housing Executive

Phone Number: 03448920900
Email: recruit@nihe.gov.uk
Web: https://www.nihe.gov.uk/working-with-us/careers

Job description

Administrative Schedulers accurately diagnose and record maintenance repairs for Housing Executive tenants and work in partnership with others to resolve issues to support the HED Manager in the delivery of an excellent customer service via the telephone and/or by email, in line with our vision and values.

Responsibilities

• To accurately diagnose and record maintenance repairs for Housing Executive tenants and triage customer calls to establish work orders for issue to HED operatives.
• See candidate information pack for full details.

Skills and Qualifications

Essential Skills

• Hold a BTEC National Certificate or equivalent Professional or Technical qualification (Level 3) plus at least one year’s relevant general administrative experience (Please include dates) etc.
• See candidate information pack for full details.