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Job description

Reporting to the Financial Controller and Directors, you will be responsible for managing the Credit Control team and taking responsibility for all credit control activities within the company. This role would be suitable for an experienced manager or experienced credit controller looking to take the next step in their career.

Responsibilities

• Managing a team of credit controllers.
• Overseeing responsibility for the credit control team and their portfolio of debtor accounts, ensuring adherence to company processes, credit and payment terms, credit checks.
• Responsible for the production and analysis of the debt analysis report.
• Responsible for cashflow forecasting on a monthly basis.
• Maintaining a suite of reporting and recording of credit applications, payments and bad debt and provide relevant reports and analysis of the data.
• Ensure the processing of bad debt collection, e.g., small claims, insurance, letters etc.
• Work with the Sales Director to ensure problematic accounts are managed accordingly.
• Manage resolution of billing disputes, complaints and discrepancies, responding to escalated complaints within specified timeframes.
• Supporting daily activities of the credit control function as required.
• Develop strategic partnerships across the management team, working with internal departments to promote a culture of communication, continuous improvement and teamwork.

Skills and Qualifications

Essential Skills

• Good knowledge of the credit control function within a business.
• Previous experience in a high-volume billing environment.
• Ability to work under pressure and to strict deadlines.
• Competent in Microsoft Office suite.