The Inn Castledawson

Employer Location: LONDONDERRY
Phone Number: 02879469777
Email: info@castledawsoninn.com
Web: https://www.castledawsoninn.com/

Job description

Cleaning and tidying guest rooms and public areas.

Responsibilities

• Thoroughly clean and sanitize guest rooms, including bedrooms and bathrooms, ensuring high standards of hygiene. Bed Making: Strip dirty linens and make beds according to hotel standards.
• Linen and Towel Replacement: Change and replenish bed linens and towels as needed. Amenity Restocking: Restock and maintain toiletries, drinking glasses, notepads, and other guest amenities.
• Waste Removal: Empty trash bins and dispose of waste correctly. Room Preparation: Prepare rooms between guest stays, a process known as "turning over" rooms.
• Maintenance Reporting: Report any damages, broken appliances, light bulbs, or other maintenance issues to the appropriate department. Inventory Management: Organize and stock the housekeeping cart with cleaning supplies and amenities.
• Guest Service: Respond to guest requests for extra items like towels or pillows in a timely and courteous manner.
• Protocol Compliance: Adhere to all hotel policies, safety regulations, and health and sanitation standards. Guest Privacy: Respect guest privacy and "do not disturb" signs. Lost Property: Follow procedures for handling lost and found items.
• General Cleaning: Clean and tidy hallways, lobbies, elevators, and other common areas. Floor Care: Vacuum carpets, sweep, and mop floors. Surface Polishing: Dust and polish furniture, light fixtures, and other surfaces.

Skills and Qualifications

Essential Skills

• Strong customer service and communication skills to interact with guests and staff, flexibility to work various shifts.
• Attention to detail, time management skills.