Corporate & Support Services Officer


Job description

Mid & East Antrim Borough Council is seeking a CSS Officer (Level 1). This role offers the opportunity to lead on project delivery, provide strategic advice, and support continuous improvement across council services.

Responsibilities

  • Provide general, confidential administrative support as assigned.
  • Perform desktop publishing, word processing, printing, photocopying, binding, and other duties making use of appropriate equipment, as required.
  • Collate and assign queries to relevant officers from internal and external stakeholders. Deal with basic queries as appropriate or escalate as required.
  • To process and input relevant information and data to systems in line with agreed processes and procedures.
  • Order goods and services for the department as requested ensuring best value for Council.
  • Maintain a high level of customer care and deal with internal and external customers, either face to face or by telephone and email. This may include cover for Council receptions during periods of leave or at peak times.
  • To organise, arrange and attend meetings and take minutes and notes as appropriate.
  • Assist with the review and maintenance of the departmental web pages on the Council website as directed to ensure all information is relevant and up to date.
  • Provide administrative support to line manager and team to assist in financial and risk management processes, maintaining records to ensure compliance.

Skills and Qualifications

Essential Skills

  • A minimum of 5 GCSEs to include English Language and Maths (Grade C or above) or equivalent qualifications to demonstrate literacy and numeracy.
  • Alternatively, if you do not have 5 GCSEs you should demonstrate 2 years’ experience to include a qualification in English Language and Maths.
  • Applicants must have 1 years’ (2 years’ if Criterion 1 is not met) administrative experience in a busy office environment to include at least 2 of the following: Maintaining filing systems and assist with maintaining records, Prioritising work tasks
  • Managing emails, Note/Minute taking, Using Microsoft packages, Assisting with preparing reports, Dealing with a range of correspondence and queries
  • Applicants must hold a full current driving licence to drive within Northern Ireland and access to a form of transport that meets the needs of the post in full
  • OR have access to a form of transport which enables the applicant to meet the full requirements of the post in full. (This relates to any person who has declared that they have a disability which debars them from driving

Further Information

About the role: Location: confirmed on appointment and flexibility to be based across the Borough will be required Temporary - 3 months Public Sector Closing date: Monday 20th October

Vacancy ID
1740098
Job ref.
36138
Job Sector
Secretarial and Administration
Area
Co Antrim
Location
Ballymena
Salary
£14.13 per hour
No. vacancies
1
Contract Type
Temporary
Weekly hours
37
Published date
15/10/2025
Closing date
15/11/2025
Worktime
To be confirmed

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